Can we help you?


Help! I don't know how to use it / put it on me.

Quite the adventurous type, aren't you.. You're not afraid to try something new and salute you for it. Luckily, all our products come with a detailed description that tell you what it is, where it goes, and how to use it. And if that doesn't help, you can always pop us an EMAIL with your question.

Are batteries included?

They sure are. We understand the excitement while unpacking your Yvonne Arie order. So we make sure all our items are ready to use upon arrival. 

What countries do you ship to?

We ship to all European countries. We do not ship to Asia and the US.

What's you return policy?

For reasons of hygiene, all sales are final. Only defective products will be exchanged subject to inspection staff. All claims must be made trough our CONTACT form within 7 days of receipt of the order by providing proof of purchase. 

I don't know what to buy. Can you help me out?

May we refer you to our NAUGHTY BOXES if you're looking for a gift? These contain all the essentials to create a sexy experience of choice. If you're here to treat yourself ( good for you!) read some of our NAUGHTY STORIES for some inspiration. 

How do I maintain my toys?

When it's true love you want it to last, right? That's why we recommend to purchase toy cleaners with your order. Check our ESSENTIALS page for more items to keep yourself and your toys sexy and safe.

What are your delivery dates?

Our standart delivery for the Netherlands is between 2 and 4 business days. Orders from others countries within the Europe take between 4 and 6 business days to arrive.

What are your shipping rates?

The shipment rate within the Netherlands is €6,95 for orders under €75,00. Delivery is free of charge with orders over €75,00.

Please check our payment & delivery for our rates to other European countries.

 


Still clueless?

Send us your question here. Be as precise as you can. We aim to answer your email within 24 hours.

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